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CRM Industry Solutions

CRM product solutions covers wide areas of all business types. The main purpose of use is:

  • businesses with important role of costumers
  • businesses with huge amount of costumers
  • busineses with custumer oriented production
  • companies that realizes the real costumer value.

CRM Industry solotions includes:

  • Operational CRM (also known as "Front office")
  • Analytical CRM (also known as "Back office")
  • Functional CRM (also known as "Cooperation")

Target are of CRM use:

  • Marketing
  • Sales
  • Call centers
  • Accounting
  • Supply management
  • Provisioning
  • Mobile dispatch units
  • Costumer oriented production
  • Logistics
  • Project leading
  • Costumer support services
  • Web page and online applications
  • Management

 

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